REFUND POLICY
A legal disclaimer
At Omveda Organic, we strive to provide you with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our Return Policy below to understand your options for returning or exchanging items purchased from our website www.omvedaorganic.com (the "Site").
Returns and Exchanges
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We accept returns and exchanges within 2 days of the original purchase date.
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To be eligible for a return or exchange, the item must be unused, unopened, and in its original packaging.
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To initiate a return or exchange, please contact our customer service team at [insert contact email or phone number] to obtain a Return Merchandise Authorization (RMA) number.
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Please include the RMA number along with your returned items to ensure prompt processing of your request.
Refunds
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Once your return is received and inspected, we will process your refund within [number] business days.
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Refunds will be issued to the original form of payment used for the purchase.
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Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately upon receipt.
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We will provide instructions on how to return the item for a replacement or refund, including any applicable shipping costs.
Non-Returnable Items
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Certain items are not eligible for return or exchange due to hygiene and safety reasons, including but not limited to:
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Opened or used products
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Perishable goods
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Gift cards
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Cancellations
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If you need to cancel an order, please contact us as soon as possible.
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We will make every effort to accommodate your request, but please note that orders cannot be canceled once they have been processed for shipping.
Contact Us
If you have any questions or concerns about our Return Policy, please contact us at:
Omveda Organic contact@omvedaorganic.com